UPS Repairs

apclogo.gifWe are able to offer a full and comprehensive repair service for the majority of APC, Compaq and HP UPS (uninterruptable power supplies).

Whether you need a replacement battery or a full repair we offering a 100% fix on the majority of UPS. You might replace a battery yourself and find that the UPS is still faulty, this is the time to send it to Castle Computers for repair. You can send it with or without the battery, we will then evaluate the unit free of charge and quote for the repair. We normally offer a 3 tier pricing structure.

1) Full repair (battery replacement and UPS repair)

2) UPS Repair only

3) Battery exchange

All UPS are returned in specially designed boxes to minimise the chances of damage in transit and all repairs are covered by a 6 month return to base warranty.

Please contact sales for further information

HP MSL Autoloaders

MSL6000 AutoloaderOne of best selling range of autoloaders and small libraries is the HP MSL range. At the moment we stock the 26, 30, 52 and 60 slot versions. These libraries are available with the following drives.

  • 40/80GB DLT
  • 110/220GB SDLT
  • 160/320GB SDLT
  • SDLT600
  • LTO1
  • LTO2
  • LTO3

The 5 U Loaders are able to take 1 or 2 drives but the 10U ones will take upto 4. They are also available with optional fibre channel cards.

We find that these devices offer an excellent back up solution and they prove to be incredibly fast, efficient and reliable. All our MSL Autoloaders are fully refurbished and come with rail kits and cables. They are tested extensively using HP software.

Castle Computers can also offer on-site installations and maintenance for these products so please contact sales for further details or pricing.

Quantum Tape Drives

Quantum are let’s face it an industry leader in the manufacture of tape drives and backup tapes. Here at Castle we offer both new and refurbished Quantum Tape Drives.

The range of Quantum products is extensive and they appear to have covered every form of backup solution possible.  As with all our products we have tried to make your purchase as smooth as possible by providing a detailed descriptions such as ” Quantum DLT Loader Drive ” and a part number ” TH6XA-EZ “  and we alo let you know if the backup device is brand new or indeed refurbished.

Quantum have evolved so much in the archive,backup and recovery arena and have played a major role in the development of all data backup technologies.

Upgrading? We are interested in your old IT equipment.

Castle Computers understand that the disposal / recycling of your old IT equipment is important. We would be interested in purchasing your old IT equipment and would consider anything from printers to tape drives, autoloaders to networking equipment.

If you are upgrading or just have surplus equipment please feel free to email sales with the details and as long as it is working they will provide some pricing to buy the equipment from you and even arrange collection.

Castle Computers will then refurbished the equipment and put it into our stock for resale. This will save you on recycling / disposal costs and you can be confident that the items we will be reused. Did you know that many specialist disposal companies will charge you for their services and then resell much of the product anyway so by coming to Castle Computers you are receiving payment for the items, not the other way round (or we can donate the money to charity if required).

Castle Computers - Your backup and disaster recovery services

Here at Castle we fully understand just how important your data is. In today’s market the need to protect and indeed backup your valuable data in a fast and efficient way is paramount. Castle Computers are no beginners at supplying tape drives and have been market leaders within the backup industry since 1995.

Backup technology has changed greatly in recent years, but fortunately Castle Computers remain ahead of the technology change and are fully conversant with such advanced storage techniques such as LTO and SDLT drives.

If you are worried that your current drive may not be the latest technology and can no longer be supported, think again. Castle Computers is committed to providing and extensive backup solution service meaning that we stock a complete range of older backup tape drives and discontinued products to match our customers needs.

Rest assured that whatever your backup requirements are Castle Computers will be able to help you.

On Site Services Offered By Castle Computers

Sometimes it is not possible to return a device for in house repair or an urgent solution might be required ASAP so your back ups are not interrupted.

We are able to offer an on-site repair for a wide range of Tape Drives, Autoloaders and Libraries.

Before we attend site we will try to obtain as much information about the fault and its symptoms as possible because our engineers prefer to attend site with ether a like for like replacement or a loan solution. This means that in the unlikely event of a repair not being achieved they can replace the faulty device or leave a loan so that a back up can be achieved.

We offer an 8 hour response as standard and where possible we will offering a 4 hour response if the site is near to Reading. Our rates are very competitive so please call our sales team for further details.

Rentals - Your short or long term solution

Castle Computers are able to offer rentals for a wide range of equipment. The majority of our customers ask to rent storage devices and we are happy to do this on short or long terms periods.

A rental can prove the ideal solution if you do not want to purchase a device or your needs are short term (Data Recovery, reading a customers tapes etc). Single tape drives,  Autoloaders or libraries we are happy to provide any of these products on rental if required.

We will also offer rentals on the vast majority of products from stock, be it a refurbished UPS, networking equipment, printer or a complete server. Please contact our sales team for a competitive quotation.

Dell PV132T External SDLT Autoloader with 2 x SDLT320 Drives

pv132t.jpgHere at Castle Computers we believe that Dell is one of the most trusted and reliable names in storage. The Dell Powervault 132T is no exception and we are pleased to offer these cost effective tape autoloaders from stock.

The PV132T uses two LVD SDLT 160-320GB Tape Drives and is able to take a maximum of 24 Tapes. This offers up-to a massive 3.3TB with a transfer rate of 16mb/Sec. They can be mounted in a standard rack and come complete with rails, cables and a terminator so they can be installed with a minimum of fuss.

We are also able to offer on-site installation and maintenance for these tape autoloaders, please ask our sales team for advise or further information.

Need a Back-up Solution for your office or home?

The storage market has gone through many changes of late with the introduction of faster tape storage devices that will store more and more data on one tape.

However, what happens if you don’t need to store 400GB on one tape? What if you just need to back up a small network or single PC?

Our commitment to stock a complete range of tape drives means that we have devices ranging from 1/4″ Streamers and Travan drives all the way through to the latest LTO, AIT and SDLT technology.

We had an email only last week from someone who needed to back up a small accounts package of only 2GB so we were able to offer a number of solutions to meet his budget. As speed was not critical he opted for a Seagate USB Travan.

Our knowledgeable sales team can offer you a range of refurbished and new tape drives to suit your requirements so please do not hesitate to contact them for further information.

 At Castle Computers  we recognise the need of the smaller business so we

Tape Drive Repairs

Your back up devices are very important and you need to feel confident that they will perform to the standard required so that your back ups are completed without errors.

Castle Computers offer a complete tape drive repair service for all types of tape drives from 1/4″ to LTO Drives. Modern tape devices operate under very extreme conditions and sometimes for many hours at a time, this will eventually take its toll on some of the mechanical parts of the drive. We have recognised the weaknesses of these devices and over many years we have developed strict repair processes to ensure that parts are replaced as a matter of course, even if they dont require it. This means that a premature failure will not take place.

Many repair companies charge extra for a replacement board or head but we will replace them at no extra cost if they are required. Once a drive has been through the repair process where possible it is tested with manufacturers diagnostic software and then a full read/write test is carried out to capacity.

Whether you have a DAT Drive or a LTO3 device we are able to offer a full and comprehensive repair servce. Castle will not charge to look at your repair and they are carried out on a no fix no fee basis. However, in the unlikely event that we are unable to repair the drive we will try and replace the drive for you.

Please contact our sales team for further information

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