On Site Services Offered By Castle Computers
Published by admin on October 19th, 2007 in On Site Services
Sometimes it is not possible to return a device for in house repair or an urgent solution might be required ASAP so your back ups are not interrupted.
We are able to offer an on-site repair for a wide range of Tape Drives, Autoloaders and Libraries.
Before we attend site we will try to obtain as much information about the fault and its symptoms as possible because our engineers prefer to attend site with ether a like for like replacement or a loan solution. This means that in the unlikely event of a repair not being achieved they can replace the faulty device or leave a loan so that a back up can be achieved.
We offer an 8 hour response as standard and where possible we will offering a 4 hour response if the site is near to Reading. Our rates are very competitive so please call our sales team for further details.
