The safe and secure storage of data is one of the most critical aspects of any business. When backup devices go wrong you really need the confidence that they will be fixed with effiency and urgency. Tape drives, autoloaders and tape libraries all need specialst attention if something goes wrong.

Castle Computers Onsite Tape Drive Repair  offer a service that will bring back your confidence in obtaining an urgent fix for the majority of tape drives, autoloaders and tape libraries. Exchange and loan units are usually brought to the site to make sure that a fix is always acheived and that a full backup of your company data is completed.

Castle Computers have an advanced exchange service too, a wide range of backup devices are available that can be sent to your company site next day delivery. Then any backup product part can simply be returned within a 2 week period. A service such as this makes economic sense and means replacements can be implemented very quickly.

Castle also offer a rental service providing the item is in stock.

The best data storage solutions always come from people who realise just how critical your data is. At Castle we know how important keeping your data is and fully test all of out backup products prior to dispatch. Tape drives from major manufacturers such as Quantum and Hp are of course of the highest quality and ideal for most backup solutions.

Established since 1995 Castle Computers supply new and refurbished tape drives and are market leaders in their field. Tape drive devices are often discontinued, so finding that replacement is not always easy. At Castle we supply a whole range of discontinued products to keep up with the needs of our customer’s .

With an in-house repair facility for tape drives and other backup products we will help you every step of the way. A comprehensive range of installation services is also available if required as is on-site repair of tape drives.

Your back up devices are very important and you need to feel confident that they will perform to the standard required so that your back ups are completed without errors.

Castle Computers offer a complete tape drive repair service for all types of tape drives from 1/4″ to LTO Drives. Modern tape devices operate under very extreme conditions and sometimes for many hours at a time, this will eventually take its toll on some of the mechanical parts of the drive. We have recognised the weaknesses of these devices and over many years we have developed strict repair processes to ensure that parts are replaced as a matter of course, even if they dont require it. This means that a premature failure will not take place.

Many repair companies charge extra for a replacement board or head but we will replace them at no extra cost if they are required. Once a drive has been through the repair process where possible it is tested with manufacturers diagnostic software and then a full read/write test is carried out to capacity.

Whether you have a DAT Drive or a LTO3 device we are able to offer a full and comprehensive repair servce. Castle will not charge to look at your repair and they are carried out on a no fix no fee basis. However, in the unlikely event that we are unable to repair the drive we will try and replace the drive for you.

Please contact our sales team for further information

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