Archive for the ‘On Site Services’ Category

Overland Storage LTO2 Loader Drives

We have just received some Ultrium LTO2 Loader Drives for the Overland Storage  NEO2000 & NEO4000 range of Autoloaders.

 These drives are refurbished and come complete with a hotswap tray so they are ready to be used and easy to install. Whether you want to upgrade from LTO1 or add a second LTO2 drive they represent excellent value for money. The interface is LVD and they can offer upto 108GB/hr.

We can also provide the complete loaders, installation and maintenance for these devices, please contact sales for more information.

On Site Services Offered By Castle Computers

Sometimes it is not possible to return a device for in house repair or an urgent solution might be required ASAP so your back ups are not interrupted.

We are able to offer an on-site repair for a wide range of Tape Drives, Autoloaders and Libraries.

Before we attend site we will try to obtain as much information about the fault and its symptoms as possible because our engineers prefer to attend site with ether a like for like replacement or a loan solution. This means that in the unlikely event of a repair not being achieved they can replace the faulty device or leave a loan so that a back up can be achieved.

We offer an 8 hour response as standard and where possible we will offering a 4 hour response if the site is near to Reading. Our rates are very competitive so please call our sales team for further details.